Orders are typically ready for local pickup within 3-5 days. USPS orders are usually packaged and shipped within 5-7 days. PREORDERS (such as Crazy Train) can take AT LEAST one week, if not longer to ship. Please understand delays can happen such as holidays, vacations and well... life. (Kindly message us for your tracking number if didn’t receive an e-mail.)
We cannot be held responsible for incorrect monogram initials (please provide them in first LAST middle format) or missing packages (verify your address is correct with Paypal).
Shirt sizing/color CAN NOT be changed once payment has been received. As always due to customization of each order, we do not offer refunds or exchanges - NO exceptions. If we made a mistake, we’ll kindly issue store credit or replace your item. This business is our heart and soul, we strive to go the extra mile and create each and everyone of your personalized items with love. If you have any further questions, please let us know.